Fee & Refund Policy

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Fee & Refund Policy – WeAndGST

Last Updated: [01/01/2026]

This Fee & Refund Policy governs all payments made to WeAndGST for professional services, consultations, advisory, compliance management, and digital products.

By making payment to WeAndGST, you agree to this policy.

1️⃣ Nature of Professional Fees

Professional fees charged by WeAndGST are for:

  • Time

  • Expertise

  • Advisory effort

  • Analysis

  • Drafting

  • Compliance management

  • Technical review

Fees are not contingent upon a specific outcome unless expressly agreed in writing.

2️⃣ Consultation Fees

All consultation fees are:

  • Payable in advance

  • Non-refundable once consultation has been conducted

If a scheduled consultation is missed without prior notice, the fee shall be forfeited.

Rescheduling may be permitted at our discretion.

3️⃣ Compliance & Filing Services

Fees for compliance services (GST return filing, TDS filing, annual returns, etc.):

  • Are non-refundable once work has commenced

  • Include review, preparation, and professional effort

If a client terminates services after work has begun, fees for work completed shall remain payable.

Partial refunds, if any, are at the sole discretion of WeAndGST after deduction of:

  • Time spent

  • Administrative costs

  • Documentation review costs

4️⃣ Annual Compliance (AMC) Plans

For Annual Compliance Packages:

  • Fees are billed for reserved professional capacity and ongoing support

  • Once the financial year service has commenced, fees are non-refundable

If terminated mid-year:

  • Fees for completed months remain payable

  • Refund, if any, shall be calculated proportionately after deducting advisory time and reserved service allocation

5️⃣ Notice Handling & Litigation Services

Fees for notice drafting, representation, or advisory:

  • Are charged for professional drafting and strategic effort

  • Are non-refundable once drafting or representation has commenced

Outcome of proceedings does not determine refund eligibility.

6️⃣ Government & Statutory Fees

Government filing fees, penalties, late fees, statutory payments, and portal charges are:

  • Separate from professional fees

  • Non-refundable under any circumstances

7️⃣ Payment Delays

In case of delayed payment:

  • Services may be suspended

  • Delays caused due to non-payment shall not be our liability

Late payment charges may apply where agreed.

8️⃣ Chargeback & Payment Disputes (Dispute-Proof Clause)

In the event of a payment dispute or chargeback initiated through a bank or payment gateway:

  • The client agrees to first contact WeAndGST for resolution

  • Professional documentation, engagement letters, email records, and work logs shall serve as evidence of service delivery

  • Initiating fraudulent or unjustified chargebacks may result in legal recovery proceedings

9️⃣ No Outcome Guarantee

WeAndGST does not guarantee:

  • Specific tax refunds

  • Favourable notice outcomes

  • Zero penalty exposure

  • Departmental acceptance of positions

Professional services are based on law, interpretation, and information provided by the client.

🔟 Dispute Resolution

Any dispute regarding fees shall be subject to:

  • Arbitration under the Arbitration and Conciliation Act, 1996

  • Seat of arbitration: Delhi

  • Language: English

Courts at Delhi shall have jurisdiction.

1️⃣1️⃣ Policy Modifications

We reserve the right to update this policy at any time. The latest version shall be available on our website.